Return Period
You have 30 days from the date of delivery to return any item that doesn't meet your expectations. All returned items must be in their original condition, unused, and with all original tags and packaging intact.
Custom-made or personalized items may have different return policies, which will be clearly stated at the time of purchase.
How to Return
Contact Us
Reach out to our customer service team at info@uniquegiftscraft.world or call us at +1 (614) 722-4810 to initiate your return.
Package Your Item
Carefully package the item in its original packaging, including all tags, labels, and accessories. Include your order number and reason for return.
Ship Your Return
We'll provide you with a return shipping label and instructions. Ship the item to our return center using the provided label.
Receive Your Refund
Once we receive and inspect your return, we'll process your refund to the original payment method within 5-10 business days.
Refund Method
Refunds will be issued to the original payment method used for the purchase. Processing time may vary depending on your financial institution.
Shipping Costs
Original shipping costs are non-refundable. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Processing Time
Returns are typically processed within 5-10 business days after we receive the item. You'll receive an email confirmation once your refund is processed.
Non-Returnable Items
The following items cannot be returned:
- Items that have been used, damaged, or altered
- Items returned after the 30-day return period
- Items without original packaging or tags
- Custom-made or personalized items (unless defective)
Need Help?
If you have any questions about our return policy or need assistance with a return, our customer service team is here to help.